Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your data.
Privacy Policy for Customers
Asger Co., Ltd. values the protection of your personal data. This privacy policy explains our practices regarding the collection, use, or disclosure of personal data, as well as the rights of data subjects under personal data protection laws.
Collection of Personal Data
We collect personal data directly from you through the following channels:
- Registration
- Phone
- Facebook Login
- Google Login
Types of Personal Data Collected
Personal Information
Such as name, surname, age, date of birth, nationality, national ID, passport, etc.
Contact Information
Such as address, phone number, email, etc.
Account Information
Such as user account, usage history, etc.
Identity Verification Documents
Such as copy of national ID card, copy of passport, etc.
Transaction and Financial Information
Such as purchase history, credit card details, bank account, etc.
Technical Information
Such as IP address, Cookie ID, website usage history (Activity Log), etc.
Other Information
Such as photos, videos, and any other information considered personal data under personal data protection laws.
Minors
If you are under 20 years old or have legal capacity limitations, we may collect, use, or disclose your personal data. We may need your parents or guardians to provide consent or as permitted by law. If we learn that personal data has been collected from minors without parental or guardian consent, we will take steps to delete that information from our servers.
Personal Data Storage Methods
We store your personal data in both document and electronic formats. We store your personal data as follows:
- Our company servers in Thailand
Purposes of Using Personal Data
We collect, use, or disclose your personal data for the following purposes:
- To create and manage user accounts
- To deliver products or services
- To improve products, services, or user experience
- For internal company management
- For marketing and sales promotion
- For after-sales service
- To collect feedback
- To process payments for products or services
- To comply with Terms and Conditions
- To comply with laws and government regulations
Disclosure of Personal Data
We may disclose your personal data to others with your consent or as permitted by law, as follows:
We may disclose some of your personal data to our service providers as necessary to conduct various operations such as payment processing, marketing, product or service development, etc. These service providers have their own privacy policies.
Business Partners
We may disclose certain information to business partners for coordination in providing products or services, and providing necessary information about product or service availability.
Law Enforcement
In cases where required by law or government agencies, we will disclose your personal data as necessary to government agencies such as courts, government authorities, etc.
International Transfer of Personal Data
We may disclose or transfer your personal data to persons, organizations, or servers located in foreign countries. We will implement various measures to ensure that the transfer of your personal data to the destination country has adequate personal data protection standards, or other cases as prescribed by law.
Personal Data Retention Period
We will retain your personal data for as long as necessary while you are a customer or have a relationship with us, or throughout the period necessary to achieve the purposes related to this policy, which may need to be retained thereafter if required by law. We will delete, destroy, or anonymize your data when no longer necessary or when such period ends.
Data Subject Rights
Under personal data protection laws, you have the following rights:
Right to Withdraw Consent
If you have given consent for us to collect, use, or disclose your personal data, whether consent given before or after the personal data protection law came into effect, you have the right to withdraw your consent at any time.
Right to Access
You have the right to access your personal data in our possession and to request a copy of such data, as well as to request disclosure of how we obtained your personal data.
Right to Data Portability
You have the right to receive your personal data in cases where we have organized such personal data in a format that can be read or used by automated tools or devices, and can be used or disclosed by automated means, including the right to request us to send or transfer personal data in such format to another data controller when technically feasible, and the right to receive personal data that we send or transfer to another data controller directly, unless technically impossible.
Right to Object
You have the right to object to the collection, use, or disclosure of your personal data at any time if such collection, use, or disclosure is carried out for operations necessary under our legitimate interests or those of other persons or juristic persons, within the scope you can reasonably expect, or to carry out tasks for public interest.
Right to Erasure/Destruction
You have the right to request deletion or destruction of your personal data or to anonymize it if you believe your personal data has been collected, used, or disclosed unlawfully, or if you believe we no longer need to retain it for the purposes related to this policy, or when you have exercised your right to withdraw consent or right to object as stated above.
Right to Restriction of Processing
You have the right to request temporary suspension of the use of your personal data when we are verifying your request to correct personal data or your objection, or other cases where we no longer need to retain and must delete or destroy your personal data under relevant laws but you request suspension instead.
Right to Rectification
You have the right to request correction of your personal data to be accurate, current, complete, and not misleading.
You can exercise your rights as a data subject as stated above by contacting our Data Protection Officer as detailed at the end of this policy. We will notify you of the results within 30 days from the date we receive your request, according to the form or method we specify. If we refuse your request, we will inform you of the reason for refusal through various channels such as SMS, email, phone, letter, etc.
Advertising and Marketing
We may send information or newsletters to your email for the purpose of offering things that may interest you. If you no longer wish to receive communications from us via email, you can click "Unsubscribe" in the email link or contact us at our email.
Personal Data Security
We will maintain the security of your personal data according to the principles of confidentiality, integrity, and availability, to prevent loss, access, use, alteration, modification, or disclosure. We will also implement security measures for personal data, covering administrative safeguards, technical safeguards, and physical safeguards regarding access control of personal data.
Personal Data Breach Notification
In the event of a breach of your personal data, we will notify the Personal Data Protection Committee without delay within 72 hours of becoming aware, where practicable. In cases where the breach poses a high risk to your rights and freedoms, we will notify you of the breach along with remedial measures without delay through various channels such as website, SMS, email, phone, letter, etc.
Privacy Policy Changes
We may amend this policy from time to time. You can learn about the amended terms and conditions of this policy through our website. This policy was last amended and effective from May 30, 2022.
Privacy Policy of Other Websites
This privacy policy applies only to the offering of products, services, and use of our website for customers. If you visit other websites, even through channels on our website, the protection of personal data will be governed by the privacy policy of that website, which we are not associated with.
Contact Details
If you have any questions about this privacy policy or wish to exercise your rights, you can contact us or our Data Protection Officer as follows:
Data Controller
Asger Co., Ltd.
72 Telecom Building, Bangrak, 18th Floor, Bangrak Sub-district, Bangrak District, Bangkok 10500
Tax ID: 0-1055-63099-37-6
Data Protection Officer
Asger Co., Ltd.
72 Telecom Building, Bangrak, 18th Floor, Bangrak Sub-district, Bangrak District, Bangkok 10500
Tax ID: 0-1055-63099-37-6